Frequently Asked Questions

Both use the same comprehensive Form-1 questionnaire. Signature includes a high-end picture window binder and comes with a free Annual Update ($55 value). Premier has a standard professional binder.

No, the Essentials Guide is a stand-alone product ($39.99) and is not included with other guide purchases.

Yes! Extra tab sets are available for $18 each, specific to your guide type (Signature/Premier, Caregivers, Financials, or Essentials).

After purchase, you'll receive a secure link to complete your specific form online. We use 4 different forms based on which guide you purchased, so you only answer questions relevant to your needs.

All our professional binders are made by Binders Inc, ensuring high quality and durability.

We focus on high-quality professional binders from Binders Inc. Our Signature Guide features a premium picture window binder.

Production time is approximately 10 business days after you complete your intake form. Shipping takes up to 14 days via Priority Mail.

After your purchase, you'll receive an email with a secure link to complete your personalized intake form. Once you submit the form, we'll begin creating your customized guide. You'll receive updates throughout the process.

Yes! Our Signature Guide includes a free Annual Update ($55 value). For other guides, annual updates are available for purchase to keep your information current as your loved one's needs change.

Absolutely. All our intake forms are HIPAA-compliant and use secure encryption to protect your loved one's personal and medical information. Your privacy and security are our top priorities.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Shopify checkout system.

Yes! All our guides and intake forms are available in both English and Spanish. Simply select your preferred language when completing your intake form.

Because helping other families takes time and emotional energy. You're doing valuable community work by connecting struggling families with resources. We believe that work deserves compensation.

Absolutely. Many of our community members donate their referral payments to caregiving nonprofits or use them to purchase guides for families who can't afford them. Just let us know and we'll facilitate that.

No. You only earn when you directly refer a family. There are no tiers, no recruitment bonuses, no pressure to "build a team." Just simple community support.

Anyone who might benefit: support group members, friends becoming caregivers, families at your place of worship, colleagues with aging parents, community organizations serving seniors. If you think someone needs help, share it.

We get it. But consider: your time has value. The emotional labor of supporting other caregivers is real work. Think of this as fair compensation for community advocacy, not a sales commission.