Everything you need to know — all in one place
Last Updated: May 2026
At Caregivers Support Guide, we understand the sensitive nature of the information you share with us. We are committed to protecting your privacy and handling your personal information with the utmost care and respect.
We collect information that you provide to us when you:
This may include your name, email address, phone number, shipping address, payment information, and care-related information you choose to share.
We use your information to:
We take security seriously:
We do not sell, rent, or share your personal information with third parties except:
All service providers are required to protect your information and use it only for the purposes we specify.
You have the right to:
To exercise these rights, please contact us using the information below.
Our website uses cookies to improve your experience. Cookies help us remember your preferences and understand how you use our site. You can control cookies through your browser settings.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: INFO@CAREGIVERSSUPPORTGUIDE.COM
Phone: 833-737-3274
Last Updated: May 2026
By accessing and using Caregivers Support Guide services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Caregivers Support Guide provides personalized care planning guides and resources for families caring for loved ones with special needs. Our services include:
When using our services, you agree to:
All purchases are processed securely at the time of order. By completing a purchase, you agree to pay the full amount listed for the selected product or service. Prices are subject to change without notice, but any changes will not affect orders already placed.
Our guides and resources are informational tools designed to help organize care information. They do not replace professional medical, legal, or financial advice. Always consult with qualified professionals for specific advice about your situation.
Your privacy is important to us. Please review our Privacy Policy above to understand how we collect, use, and protect your information.
We may update these Terms of Service from time to time. We will notify you of any significant changes by posting the new terms on this page and updating the "Last Updated" date.
If you have questions about these Terms of Service, please contact us:
Email: INFO@CAREGIVERSSUPPORTGUIDE.COM
Phone: 833-737-3274
Last Updated: May 2026
All sales are final. Caregivers Support Guide does not offer refunds, returns, or exchanges once an order has been placed and payment has been processed.
Each Caregivers Support Guide is a personalized, custom-created product built specifically for your loved one using the detailed information you provide through our intake form. Because every guide is uniquely tailored and production begins immediately upon purchase, we are unable to offer refunds once an order has been submitted.
By completing your purchase, you acknowledge and agree that:
While all sales are final, we stand behind the quality of our products. If your order arrives damaged or with a manufacturing defect, please contact us within 7 days of delivery with photos of the damage. We will review each case individually and, at our discretion, may offer a replacement at no additional cost.
Please review all information carefully before submitting your intake form and completing your purchase. We are not responsible for errors resulting from incorrect information provided by the customer. If you notice a mistake in your submission, contact us immediately at the information below — we will do our best to accommodate corrections before production begins, but this cannot be guaranteed.
We encourage you to reach out with any questions before placing your order. Our team is happy to help ensure our product is the right fit for your family's needs.
Email: INFO@CAREGIVERSSUPPORTGUIDE.COM
Phone: 833-737-3274
Last Updated: May 2026
Caregivers Support Guide may send you text messages (SMS/MMS) related to your order status, intake form updates, service notifications, and promotional offers. Message frequency may vary depending on your activity and preferences.
By providing your mobile phone number and checking the opt-in box on our forms, you expressly consent to receive text messages from Caregivers Support Guide. You are not required to consent to receive text messages as a condition of purchasing any product or service.
Once enrolled, you may receive text messages related to:
Message and data rates may apply. These charges are billed by and payable to your mobile service provider. Caregivers Support Guide is not responsible for any charges incurred from receiving text messages.
You may opt out of receiving text messages from us at any time by:
After opting out, you will receive one final confirmation message. You will not receive further promotional messages, though you may still receive transactional messages related to an active order.
For help with our SMS program, reply HELP to any text message you receive from us, or contact us directly:
Email: INFO@CAREGIVERSSUPPORTGUIDE.COM
Phone: 833-737-3274
Your mobile phone number will never be sold, shared, or rented to third parties for their marketing purposes. It will only be used to send you messages as described in this policy and in accordance with our Privacy Policy.
We may update this Mobile Text Policy from time to time. Continued use of our SMS program after any changes constitutes your acceptance of the revised policy.