Privacy Policy

1. Our Commitment to Privacy

At Caregivers Support Guide, we understand the sensitive nature of the information you share with us. We are committed to protecting your privacy and handling your personal information with the utmost care and respect.

2. Information We Collect

We collect information that you provide to us when you:

• Purchase our products or services
• Complete our intake forms
• Contact us with questions or requests
• Sign up for our referral program
• Visit our website

This may include your name, email address, phone number, shipping address, payment information, and care-related information you choose to share.

3. How We Use Your Information

We use your information to:

• Process your orders and deliver our products
• Create your personalized care guide
• Communicate with you about your order or services
• Improve our products and services
• Send you important updates (with your permission)
• Process referral program rewards

4. How We Protect Your Information

We take security seriously:

• All sensitive information is encrypted during transmission
• Our intake forms are HIPAA-compliant and secure
• We use secure payment processing systems
• Access to your information is restricted to authorized personnel only
• We regularly review and update our security practices

5. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• With service providers who help us operate our business (e.g., shipping, payment processing)
• When required by law or to protect our rights
• With your explicit consent

All service providers are required to protect your information and use it only for the purposes we specify.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking

Our website uses cookies to improve your experience. Cookies help us remember your preferences and understand how you use our site. You can control cookies through your browser settings.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: